Category: Communications and PR

Don’t Let Leaky Bucket Drain Your CLV

Coveo It’s no secret that marketing is about being relevant to prospects. It’s how marketers are able to get people to open their email or stop scrolling long enough to click on an ad. But relevance shouldn’t be just a…

5 Features You Need to Transform the Customer Service Experience

Coveo In the world of ecommerce, consumers expect frictionless experiences that instantly meet their needs. Things like one-click checkouts or same-day shipping can no longer really even be considered perks. They are essentials that customers have come to take for…

The Key to Improving the Employee Experience Is a Relevant Digital Workplace

Coveo It wasn’t until I found myself working from home that I realized just how often I turned to my nearby colleagues to ask them questions and get their insights. These brief chats played a key role in my day,…