Agile Cloud Comic
Agile Clouds #46 – “Connie Conducting Business.”
The Salesforce World Tour Boston Call for Presentations is Open
Admins Podcast
The Salesforce World Tour is coming to Boston on April 2, 2020. Get ready for a full day of innovation and inspiration at the Hynes Convention Center in downtown Boston. If you haven’t already, register here and you’ll get more info about the day-long event. We want YOU to present at Salesforce World Tour Boston!... Continue Reading →
5 Reasons to Love Personalization
Evergage
It’s Valentine’s Day – and whether you love the holiday, dread it or tolerate it, love is in the air (along with the bordering-on-overpowering smell of roses and chocolates). Mixed in with the red and pink cards, grinning plush animals and mushy sentiments is an opportunity to express who and what you love. And nothing... Continue Reading →
Meet the team – Christopher Martin – Promotion Specialist
Agile Cloud Consulting
Agile Cloud Consulting was started by Salesforce MVP Sharif Shaalan with a vision of bringing together tailor fit teams for each individual project to ensure success. After years of helping organizations bring together people, process, and technology it was obvious that “people” is the glue that holds things together. This series gives you a closer... Continue Reading →
Better Together: Building Stronger Relationships with Pardot and NPSP
Salesforce.org
It’s no secret that marketing automation technology and your CRM should be the perfect couple and work seamlessly together. Still, many nonprofits are using tools that don’t integrate, leading to data silos as fundraising and marketing teams work in isolation rather than in sync. The knock-on effect may be a breakdown in the lead management... Continue Reading →
8 Steps to Protect Your Student and Alumni Data
Salesforce.org
By: Gina Marques, CRM Manager, OwnBackup By storing your data in Salesforce.org Education Cloud, universities and colleges can provide students, alumni, and faculty with connected experiences across communication channels and departments. Students no longer have to spend all day waiting in lines to register for courses, to discuss financial aid options, and to sign up... Continue Reading →
Extend the Power of Flow with External Services
Unofficial SF
Lightning Flow already empowers you to declaratively automate your business processes within Salesforce. But what if your business processes require integrations between Salesforce and other non-Salesforce services? Chances are that customer service agents who use Salesforce to track and resolve support cases would also need to access information from and/or submit changes to another backend... Continue Reading →
10 Email Fixes for the Next Decade and Beyond
Arukus Blog
It will come as no surprise to anyone who knows me, has heard me, or read my previous posts on the subject, that I am both a big fan and critic of email. It is still one of the best communication methods that we have, as well as one of the most abused. Since I... Continue Reading →
Sebastiaan de Man: Create Customized Knowledge Articles with Flow
Unofficial SF
Starting with a Salesforce Knowledge article, insert variables using the {!VariableName} convention like this: Create a flow that has these variables as … variables Use the recordId variable to get the KnowledgeArticle record, based on MasterVersionId: Get the fields to show: Set the variables with the values you need to use (I used default values... Continue Reading →
An App to Make Your Heart Race with Nick Lindberg
Admins Podcast
This week on the Salesforce Admins Podcast, we’re talking to Nick Lindberg, Senior Business Analyst at the University of Minnesota Carlson School of Management and co-founder of the Twin Cities Nonprofit Salesforce User Group. We learn about Nick’s drag racing app and how that’s lead him to master App Builder. Join us as we talk... Continue Reading →
How To Be A Great Client To Your Martech Consulting Partner
Cheshire Impact
This article is part 2 in a level setting series about working with a Martech partner. Part 1 was about how to choose the right partner. Now it’s time to turn the tables and give insight into how you can be a great client to your chosen partner. Yes, this is from the perspective of... Continue Reading →
Agile Clouds #45 – “A Day in the Life of Devin.”
Agile Cloud Comic