5 Reasons to Love Personalization

Evergage

It’s Valentine’s Day – and whether you love the holiday, dread it or tolerate it, love is in the air (along with the bordering-on-overpowering smell of roses and chocolates). Mixed in with the red and pink cards, grinning plush animals and mushy sentiments is an opportunity to express who and what you love. And nothing... Continue Reading →

8 Steps to Protect Your Student and Alumni Data

Salesforce.org

By: Gina Marques, CRM Manager, OwnBackup By storing your data in Salesforce.org Education Cloud, universities and colleges can provide students, alumni, and faculty with connected experiences across communication channels and departments. Students no longer have to spend all day waiting in lines to register for courses, to discuss financial aid options, and to sign up... Continue Reading →

Extend the Power of Flow with External Services

Unofficial SF

Lightning Flow already empowers you to declaratively automate your business processes within Salesforce. But what if your business processes require integrations between Salesforce and other non-Salesforce services? Chances are that customer service agents who use Salesforce to track and resolve support cases would also need to access information from and/or submit changes to another backend... Continue Reading →

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