MuleSoft
When I was interviewed for my role at MuleSoft a few months ago, I was asked if it was possible to have more than one System API layer. I froze — and it’s possible this question has crossed your mind as... Continue Reading →
How can your enterprise modernize B2B integrations?
MuleSoft
In order to build a sustainable value chain, enterprises need to establish an ecosystem of businesses — partners, suppliers, manufacturers, shippers, etc. According to a Gartner research in 2020, an organization’s digital ecosystem is a dynamic network of entities (people,... Continue Reading →
Quip for Customer 360 Winter ’21 Release is here!
Quip
It’s been a lively year of learning and innovation as so many adapt to working from anywhere. To help, we’ve developed new Quip for Customer 360 features aimed at transforming business processes within the Salesforce platform. In the Winter ’21... Continue Reading →
A Pandemic Tale: How a Simple Algorithm Brought a Business Back from Lockdown
Heroku
Sometimes, innovation is born in the midst of a crisis. Unexpected challenges and a sense of urgency force companies to look for new ways of keeping the business going, even as the odds stack up against them. This was the... Continue Reading →
Election 2020: How data can show what’s driving the Trump vs. Biden polls
Tableau
Steve Schwartz Director, Public Affairs at Tableau Tanna Solberg October 14, 2020 - 5:19pm October 14, 2020 It’s October, which means there is officially less than one month until the 2020 Presidential election on November 3. Opinion polls on the... Continue Reading →
Introducing Data Literacy for All: Free data skills training for individuals and organizations
Tableau
Courtney Totten Director, Academic Programs Tanna Solberg October 13, 2020 - 9:19pm October 14, 2020 Data is becoming more pervasive at work and in our everyday lives. Whether you’re optimizing your sales organization or your fantasy football team, data is... Continue Reading →
How to analyze Salesforce Service Cloud data smarter with Tableau Dashboard Starters
Tableau
Boris Busov Solution Engineer Maddie Rawding Solution Engineer Tanna Solberg October 13, 2020 - 4:45pm October 13, 2020 The key to building a customer-focused organization is effective customer service. With every touchpoint, there are opportunities to increase operational efficiency and... Continue Reading →
Heroku Streaming Data Connectors Are Now Generally Available
Heroku
This summer, we announced the beta release of our new streaming data connectors between Heroku Postgres and Apache Kafka on Heroku. These connectors make Change Data Capture (CDC) possible on Heroku with minimal effort. Anyone with a Private or Shield... Continue Reading →
Incident Response at Heroku
Heroku
This post is an update on a previous post about how Heroku handles incident response. As a service provider, when things go wrong, you try to get them fixed as quickly as possible. In addition to technical troubleshooting, there’s a... Continue Reading →
How Professional Services Marketers Are Growing Customer Relationships with Marketing Intelligence
Datorama
Marketing teams for professional services companies, like law firms and consulting firms, face a unique challenge: they’re selling a relationship, not a product. To showcase the ways their companies help clients, professional services marketers use a variety of different online... Continue Reading →